Introduction
To support the delivery of our Services, LearnWise may engage and use data processors with access to certain Customer Data (each, a "Subprocessor"). This page provides important information about the identity, location, and role of each Subprocessor. LearnWise currently uses third-party Subprocessors to provide infrastructure services and to help us provide customer support and email notifications. Prior to engaging any third-party Sub-processor, LearnWise performs diligence to evaluate their privacy, security, and confidentiality practices and executes an agreement implementing its applicable obligations.
Infrastructure Sub-Processors
LearnWise may use the following Sub-processors to host Customer Data or provide other infrastructure that helps with the delivery of our Services:
Subprocessor Name | Purpose | Data Location |
---|---|---|
Data storage | European Economic AreaUnited States | |
Content delivery network & WAF | European Economic AreaUnited States | |
Hosting & Infrastructure | United StatesEuropean Economic Area | |
User Authentication | United StatesEuropean Economic Area | |
Bug Reporting | European Economic AreaUnited States | |
Hosting and AI Services | European Economic Area | |
Internal tools | United States | |
Email services provider | European Economic Area | |
AI Services | United StatesEuropean Economic Area | |
AI and Stage Storage Services | European Economic Area |
Other Sub-processors:
LearnWise may use the following Sub-processors to perform other Service functions:
Subprocessor Name | Purpose | Data Location |
---|---|---|
Cloud-based Email Service Provider | United StatesEuropean Economic Area | |
HRIS Integration Connector | United States | |
Cloud-based Team Chat Services | United States | |
Automation Workflow | United States | |
Marketing Platform | United States | |
Session Recording | European Economic Area |
Updates
As our business grows and evolves, the Sub-processors we engage may also change. We will endeavor to provide the owner of Customer's account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.